Privacy Policy

ImprovedCV (“we”, “us”) operates improvedcv.com, an AI-powered job application toolkit. We are the controller of the personal data described in this policy: Joseph Tiago (ImprovedCV), Calle Reus 29, Spain.

Contact us about anything in this policy at infoimprovedcv@gmail.com.

• Account data: your email address, name, and password (stored securely by our authentication provider).
• Content you provide: resumes, job descriptions, cover letter inputs, and the job applications, links, salary notes and diary notes you save in the tracker. Resumes may contain sensitive details such as your address, phone number and work history.
• Generated content: tailored resumes, scores, and interview questions created for you.
• Payment data: processed by Stripe. We receive your subscription status, billing dates, the amount and your email, not your card details.
• Usage and technical data: your plan, how many CVs, cover letters and interview preps you have generated (to apply plan limits), timestamps, IP address, browser type, and anonymous analytics.

We only use your data for the following purposes and on the following legal bases (UK and EU GDPR):

• To provide the Service (create your account, process your content with AI, manage credits, store your applications). Basis: performance of our contract with you.
• To manage your plan, free trial and subscription payments and keep financial records. Basis: contract and legal obligation.
• To send service emails such as welcome messages, password resets and payment confirmations. Basis: contract. We do not send marketing emails unless you ask us to.
• To keep the Service secure and prevent abuse (rate limiting, fraud prevention). Basis: our legitimate interests.
• To understand overall usage using anonymous analytics. Basis: our legitimate interests.

We do not sell your personal data, and we do not use it for third-party advertising.

To create tailored resumes, cover letters and interview questions, the text you submit is sent to Anthropic's Claude API. We do not use your content to train AI models. Generated output can contain mistakes, so please review it before using it.

We use the following service providers (processors) to run ImprovedCV:

We may also disclose data where the law requires it, or to protect our rights and users from fraud or abuse.

Some of our providers are based in, or process data in, countries outside the UK and European Economic Area, including the United States. Where this happens we rely on safeguards such as adequacy decisions, the EU-US Data Privacy Framework, or Standard Contractual Clauses.

• Account, resumes, applications and notes: until you delete them or delete your account.
• When you delete your account: your profile, resumes, job applications and notes are permanently deleted straight away from our database.
• Payment records: records of purchases (amount, date, Stripe reference) are kept in a form no longer linked to your account, and Stripe keeps its own records, for as long as tax and accounting law requires.
• Backups and logs: may persist for a short period before being overwritten.

Depending on where you live, you have the right to:

• access the personal data we hold about you;
• have inaccurate data corrected;
• have your data erased. You can do this yourself any time in Settings → Delete account;
• receive a copy of your data in a portable format. You can download it yourself in Settings → Download my data;
• object to or ask us to restrict certain processing; and
• withdraw consent where we rely on it.

To use any of these rights, email infoimprovedcv@gmail.com. We will reply within one month. You also have the right to complain to your data protection regulator, such as the Information Commissioner's Office in the UK or your local authority in the EU.

We use only cookies that are strictly necessary to keep you signed in and secure. We do not use advertising or tracking cookies. We use Vercel Analytics, which measures page views without cookies and without identifying individual visitors, so we do not show a cookie banner.

We also count a small number of product events to see where people drop off, for example which step of the sign-up questions was viewed, or that the free ATS checker was used. These counts contain no cookie, IP address, browser details or personal identifier, and nothing links them to a person. We do not record them if your browser sends a Do Not Track or Global Privacy Control signal. For signed-in users we also record, against the account, when a CV is downloaded, so we can understand how the product is used.

The free ATS resume checker reads your file in memory to produce its result. We do not save your CV or its text when you use it without an account.

We send marketing emails (such as CV tips and product updates) only to people who have chosen to receive them, by ticking the optional box when signing up or by turning it on in their account settings. We record the date and where you made that choice. We do not tick the box for you, and you can say no and still use ImprovedCV in full.

Every marketing email contains an unsubscribe link, and you can also turn them off at any time in your account settings. We keep a record that you unsubscribed so that we do not email you again. Emails about your account and subscription, such as a welcome message, a trial ending or a payment notice, are service messages rather than marketing, so they are sent whether or not you have opted in.

The legal basis for marketing emails is your consent, which you can withdraw at any time without affecting anything else. We use our email provider, Resend, to send them.

If you ask the free ATS resume checker to email you your report, we use your email address to send that one message and do not store the address. Only if you also tick the optional box do we keep your address on our email list, with the date of your consent, so we can send a short series of CV tips. Each of those emails has an unsubscribe link. If you want your address removed completely, email us and we will delete it.

We use HTTPS encryption in transit, access controls, and per-user access rules on stored data. No system is completely secure. If you think your account has been compromised, contact us immediately.

ImprovedCV is not directed at anyone under 16. We do not knowingly collect personal data from children and will delete it if we learn we have.

We may update this policy. We will change the date above and, for significant changes, tell you by email or in the Service.